Effective Date: 09/18/2025

By booking with Safe Roads Driving School, LLC (“we,” “us,” “our”), you acknowledge and agree to the following Terms of Service and Refund Policy. These terms apply to all lessons, road test services, packages, and related offerings.

1. Definitions

• A “Session” refers to any scheduled service provided by Safe Roads Driving School, including but not limited to driving lessons, highway lessons, refresher lessons, package lessons, and road test services (such as road test rentals and preparation).
   

• A “Package” refers to any bundle of multiple driving lessons or services purchased together at a discounted rate.
   

2. Payments

• Packages: Payment in full is required at the time of booking. Packages cannot be split into deposits.
   

• Discounted Individual Sessions: Occasionally, we may offer discounted individual sessions (for example, $50 off a driving lesson in Jersey City). These discounted sessions must be paid in full at the time of booking and are non-refundable.
   

• Standard Individual Sessions (lessons or road test services): A $40 non-refundable deposit is required to reserve your appointment. The remaining balance is due on the day of service.
   

• Accepted Payments:

  • Zelle (no fee): Send all Zelle payments to contact@saferoadsnj.com

  • Card (5% Transaction Fee): Please call to arrange

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3. Refund & Rescheduling Policy

• All payments and deposits are non-refundable.
   

• To reschedule without losing your payment or deposit credit, you must notify us at least 48 hours before your scheduled session.
   

• If you cancel within 48 hours, the day before, or the day of your session, a $40 rescheduling fee will apply.
   

• Failure to show up, arriving more than 15 minutes late, or failing to bring the required documentation (permit/license) will result in forfeiture of the session with no refund or reschedule.
   

4. Pick-Up & Drop-Off Service

• Pick-up and drop-off are available only for Jersey City residents.
   

• Students outside Jersey City must meet their instructor at Journal Square Train Station (3 Path Plaza, Jersey City, NJ).
   

5. Student Responsibilities

• You must arrive on time and prepared for each session.
   

• You must bring your valid learner’s permit, driver’s license, or foreign license with IDP to each session. Failure to do so will result in forfeiture of the appointment.
   

• Safe Roads Driving School is not responsible for missed sessions due to student error, missing documents, or lateness.
   

6. Our Commitment

• All instructors are licensed by the New Jersey MVC.
   

• All training vehicles are insured, registered, and equipped with dual brakes for safety.
   

• While we provide professional instruction, we do not guarantee that any student will pass the MVC knowledge or road test.
   

• We are not liable for delays or cancellations caused by weather, MVC scheduling, mechanical issues, or other factors beyond our control.
   

7. Knowledge Test & Online Quiz Disclaimer

Our NJ permit test quiz and knowledge prep materials are for practice and educational purposes only. They do not guarantee a passing score on the official MVC exams.

8. Chargebacks

By booking, you agree that all payments are final and non-refundable. Filing a chargeback or payment dispute against Safe Roads Driving School constitutes a breach of these Terms. We will contest disputes by providing signed agreements, payment records, and lesson logs as evidence.

9. Acceptance of Terms

By booking a session or package with Safe Roads Driving School, you confirm that you have read, understood, and agreed to these Terms of Service and Refund Policy.